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Retail Self-Service

Economic imperatives, rising customer expectations, and competitive pressures drive new store technology investments. The ability to synchronize THD kioskmultiple sales and marketing channels (store, Web, catalog, etc.) to grow revenue and market share is a requirement in today's retail environment. Netkey helps you get there faster with retail-proven self-service applications that increase sales, lower operational costs, and build customer loyalty by enhancing the store experience.

Top retailers including The Home Depot, Target, JC Penney, Toys R Us/Babies R Us, Circuit City, Saks Fifth Avenue, Borders, Menards and others have made Netkey the self-service solution provider of choice for retail applications including:

 

Retail self-service applications from Netkey offer a robust set of features, functions and capabilities, including:

  • Kiosk user interface that projects your brand
  • Secure integration with POS, inventory, e-commerce and credit transaction processing back end systems
  • Reliable and secure customer authentication
  • Cash, check, credit and debit card payment acceptance
  • Wish list, receipt and form printing
  • Full network management
    • Remote kiosk monitoring
    • Remote application, software and content updates
    • Usage and transaction reporting

     

Gift Registry

Did you know that that several of the most popular -- and profitable -- retail wedding registries in the U.S. run on Netkey? Netkey brings unparalleled technology and expertise to the process of extending your online gift registry and e-commerce assets to the store through self-service kiosk technology. Make it easy for your customers to buy more, and do so with a gift registry kiosk infrastructure that is user-friendly yet easy to manage, update, and operate.

Deli Self-Order

Think about how many more orders you would get in the deli department if the lines were shorter. Or how much larger the average transaction size would be if people didn't have to order each item separately and wait for it to be prepared. Bring the power of self-service to the deli aisle with the Netkey Deli Assistant, an easy-to-use software solution that allows customers to order deli items themselves off a kiosk.

Credit Application and Authorization

Give your customers increased purchasing power – right in the store! Research has shown that the ability to receive instant approval for new or higher credit on the store floor drives incremental sales. The nation's second largest retailer uses Netkey to generate new credit card applications and help existing customers increase their credit authorization to purchase higher-ticket items.

E-Commerce/Web Site In-Store

Maximize your investment in your e-commerce and corporate web site and enable multi-channel retailing by bringing your Web assets into your stores. Give your customers an endless aisle of products beyond what is in stock at your retail locations. Never lose a sale again by enabling special orders from the store floor with an inventory extension kiosk application. Netkey's solutions for retail e-commerce helps bridge the gap between online and in-store by providing commerce-enabled kiosk applications that allow customers to buy what they want, when they want it using your existing online sales channel, and still give the store credit for the transaction.

Digital Signage

Promote products and inform customers right at the point of purchase decision. Netkey's digital signage application for retail allows you to quickly build, deploy, manage and update media-rich advertising displays in stores that delivers your message directly to the consumer and drives product sales.

Employee HR Portal

Netkey human resources applications maximize the ROI of your HR self-service initiatives, extending them to traditionally unconnected workers through kiosks and employee access workstations, and providing you with the usage data and insight required to understand worker needs and preferences. Netkey HR applications leverage your corporate intranet or portal, your own custom HR applications, as well as HR systems from Oracle, PeopleSoft, SAP, Lawson and others to reach unconnected workers in retail stores, warehouses and distribution centers, and other locations.

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